you need to know which side of a trunk call disconnected a call,
there is a command that can be entered that will show you.
**** Note: This command does not
survive a reboot. ****
First you must telnet (port 23) to the 3300. This is
the SX2000 interface.
the SX2000 interface enter the command:
smdr_disc on - To turn the trace on.
smdr_disc off - To turn the trace off.
Note: This command does not survive a reboot. ****
09:50:44 0000:00:04 1128 1128 18005551212 A T21
This record show the call was disconnected from the trunk side
of the call.
<05/11 09:50:43 0000:00:03 T1 0008 8005551212 1328 1328
record shows the call was disconnected on the PBX side of the
The symbol < means the call was disconnected on the PBX side of
The symbol > means the call was disconnected on the trunk side of
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found this article useful please