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 Mitel 3300: How To Determine Which Side Hung Up A Trunk Call

 

 
   
  If you need to know which side of a trunk call disconnected a call, there is a command that can be entered that will show you.

****  Note:  This command does not survive a reboot.  ****

First you must telnet (port 23) to the 3300.   This is the SX2000 interface.

SX2000 Interface

Once in the SX2000 interface enter the command:

lldcli smdr_disc on - To turn the trace on.

lldcli smdr_disc off  - To turn the trace off.

 

****  Note:  This command does not survive a reboot.  ****

 

 

Example SMDR Records

>05/11 09:50:44 0000:00:04 1128 1128 18005551212 A T21
This record show the call was disconnected from the trunk side of the call.

 

<05/11 09:50:43 0000:00:03 T1 0008 8005551212 1328 1328

This record shows the call was disconnected on the PBX side of the call.

The symbol < means the call was disconnected on the PBX side of the call.

The symbol > means the call was disconnected on the trunk side of the call.

 

 

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